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SUPPORT
Talk to a person
Every message is read and answered by the person who runs CaddieInsight — usually within one business day, always within two.
Order questions
The fastest route for anything about an order — tracking, returns, a damaged item — is to reply directly to your order confirmation email. Your order details arrive with it, so nothing needs to be looked up.
Pro access questions
Pro connects to the CaddieInsight account matching your checkout email. If access has not appeared: open app.caddieinsight.com, sign in (or sign up) with the exact email you used at checkout, and it will be claimed automatically. Still stuck? Reply to your order confirmation email or use the form below and it will be fixed manually.
App and coaching questions
Questions about filming, reports, drills, or your account — including anything the FAQ does not cover — are welcome through the form below.
Refunds and returns
Unused gear returns within 30 days; unused Pro refunds within 14. The full details live on the Shipping & Returns page.