Filming and analysis

What do I need to film a swing?

A phone at about hip height, face-on or down the line, whole body in frame, sound on. Do not trim the clip — CaddieInsight finds each strike from the sound of impact. Several swings in one clip are fine; leave a few seconds between balls. The full checklist is on How CaddieInsight Works.

How accurate are the numbers?

They are automated estimates from a single camera, and we label them exactly that way. Lateral measurements are normalized by your shoulder width at address, so they stay comparable across sessions and camera distances — which is what matters for training, because the trend is the signal. They are not a substitute for instruction from a teaching professional.

Does CaddieInsight work for left-handed golfers?

Yes. Choose your handedness when you upload and the analysis adjusts, including which direction counts as away from the target.

What does the free plan include?

Three analyses per calendar month, free forever — and each one is the full product: key-position strip, centerline overlay, quarter-speed slow motion, metrics table, coaching notes, and a practice plan.

CaddieInsight Pro

What does Pro add?

Unlimited analyses. The report itself is identical on both plans — Pro removes the monthly cap, nothing else is held back. A month is $9.99; a year is $79.99.

How does Pro activate after I buy it here?

Through your checkout email. Buy CaddieInsight Pro in this store and the app matches the order to the account using the same email, then extends Pro automatically — 31 days for the 1-month option, 365 days for the 12-month.

I bought Pro before creating an app account. Is it lost?

No. The purchase waits for you. When that email address signs up — or logs in — the Pro time is claimed automatically.

Can I cancel?

There is nothing that renews behind your back. Pro is a fixed-length pass: it grants a set number of days and expires on its own unless you buy again. Unused Pro time is refundable within 14 days of purchase.

Gear and shipping

Does the gear require a Pro membership?

No. Every training aid works on its own, and each maps to a drill you can run with or without the app. Free-plan reports include the same practice plan and the same tag-matched gear recommendations as Pro reports.

How long does shipping take?

Orders are processed in 1–2 business days and US delivery typically takes 6–12 business days, with tracking emailed at dispatch. Gear ships directly from partner warehouses — that is part of how the prices stay where they are, and it is why transit takes longer than a next-day warehouse would.

What is the return policy on gear?

30 days, no questions asked, on unused gear. Reply to your order confirmation email and we will send return instructions.

Can I get a refund on Pro?

Yes — within 14 days of purchase, provided the time has not been used. Details on Shipping & Returns.