Shipping & Returns

Shipping

Training aids ship directly from partner warehouses (via DSers) rather than from a CaddieInsight facility. That keeps prices down; the trade-off is transit time, and we would rather state it than surprise you.

Checkout rates are flat by region so you see the total before you pay. Digital Pro memberships do not ship.

Returns

Unused gear can be returned within 30 days, no questions asked. Unused means what it says — a training aid you decided against is returnable; one that has done three weeks of range work is not.

• 30-day window, on unused gear, no questions asked
• Start a return by replying to your order confirmation email or through the contact page
• Refunds go back to the original payment method once the return is confirmed

Memberships and digital services

CaddieInsight Pro and other digital services are refundable within 14 days of purchase if unused. A refunded order removes the access it granted. Bought as a subscription, monthly and yearly Pro renew automatically — cancel anytime from your store account and Pro runs to the end of the period you have paid for. Bought as a one-time pass, a term is fixed-length — 31 days for the 1-month option, 365 days for the Season Pass — and expires on its own. The Founders Pass is a single payment that never renews and never expires, and anyone who bought the earlier Lifetime plan keeps it exactly as sold.